INGREDIENTS/ALLERGENS Please note that we bake in an environment that handles Gluten, Milk, Eggs, Soya, Sesame, Nuts and Sulphites, and we use products that are produced in factories that handle Peanuts. Therefore we cannot guarantee that any of our products are free from any of the above.
Cookie Questions
When will my cookie box arrive?
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All cookie boxes are baked fresh and are shipped out within 2 - 3 business days of placing your order. The priority shipping time (typically 2 days through the USPS) for your box will depend on the day of the week (shipping is not available on Sunday) as well as any US holidays that may effect shipping times (Thanksgiving, Christmas, Valentines Day, etc.).
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After placing your order, you will receive an email confirmation that we have received your order on our end. You will then receive another email once your cookie box has been processed for shipping through the USPS with tracking information.
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At checkout, you will have the option to choose USPS Priority Mail or USPS Priority Mail Express.
How can I ensure that my cookie box arrives in time for the Holidays?
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To find all shipping deadlines for the USPS during the 2023 Holiday season, click here.
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All cookie boxes are shipped through USPS Priority Mail (faster shipping options are available at checkout). For the 2023 Christmas holiday, you should place your order no later than December 15th (excludes Hawaii and Alaska). If you would like to ensure that you have more than enough time to receive your cookie box before Christmas, you may place your order sooner or choose faster shipping at checkout.
How should I store my cookies once they are delivered?
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You should store your cookies in an air-tight bag or container for up to one week upon delivery. If you are wanting to enjoy your cookies after the one week window, simply seal your cookies in an air-tight freezer bag, place them in the freezer, and then follow the re-heating instructions below.
How do I re-heat my cookies for the perfect freshly-baked taste?
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If you have stored your cookies in the freezer, simply take them out of their packaging, place them on a parchment paper-lined baking sheet, and bake them at 350 degrees F for 8 - 10 minutes or until the center is warm.
Can I return my cookie box?
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Due to the product being a perishable food item, Harvest Gourmet Bakery is not able to offer returns or refunds. Should you have any questions or concerns regarding your cookie box, please reach out to contact@harvestgourmetbakery.com.
INGREDIENTS/ALLERGENS Please note that we bake in an environment that handles Gluten, Milk, Eggs, Soya, Sesame, Nuts and Sulphites, and we use products that are produced in factories that handle Peanuts. Therefore we cannot guarantee that any of our products are free from any of the above.
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